Published: Saturday, June 11, 2016 at 10:22 p.m.
Last Modified: Saturday, June 11, 2016 at 10:22 p.m.
The hold music is 12 minutes of reggae, 18 minutes of classic rock, seven minutes of RB, four minutes of…
Stop.
Enter a human voice over the speaker. I scramble for the phone.
I ask questions. She points fingers. But it’s no disco, more like “Ring Around the Rosie.”
I’m led …
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Firsthand experience with the Medicaid Maze