Since May 2013 the NYC Medicaid Office (known as MICSA) has been located at 785 Atlantic Ave., Brooklyn, NY 11238. The Reception Unit is on the main floor of 785 Atlantic Ave.Brooklyn NY 11238.
The following is a list of contact information for popular MICSA-Medicaid offices –
| Medicaid Offices NOT Home Care | |||
| MICSA Unit | Liason Name | New Contact Info | |
| Managed Care Client Services |
212-273-0062 (phone) |
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| Recipient Restriction Unit |
929-221-0859/60 (phone) |
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| Eligibility Information Services | 929-221-0865 (phone) | ||
| Medicaid Fair Hearings | Rivera Unit (Request Evidence Packets) | MAIL: HRA Fair Hearings – Rivera Unit
111 Livingston Street, Brooklyn, New York 11201 FAX: 718-722-7565 |
|
| Medicaid Transportation | 929-221-0840/41 (phone) | ||
| Medicaid Third Party Health Insurance Unit |
212-630-1160(phone) 929-221-0842/43 (phone) |
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| Medicaid Reimbursement | Evadne Duff (Homecare) |
929-221-0845 (phone non-home care) |
|
| Surplus Unit |
Maria Rivera Graciela Mathews Angel Phifer-Brown (Fax Unit) |
929-221-0833 (phone) 929-221-0838 (phone) 929-221-0835 (phone) 917-639-0645 (fax ) |
|
| Pooled Trusts (not with home care) | Eileen Fraser-Smith |
(929) 221-0868 /69 Fax (718) 636-7847 |
|
| Nursing Home Eligibility Dept. (NHED) | Provider Relations |
TEL 718-557-1368 E-FAX (917) 639-0687 |
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| Home Care Services Program (HCSP) – 785 Atlantic Ave., 7th floor | |||
| Deputy Comm’r. Home Care | Arnold Ng |
(929) 221-0848 |
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| HCSP Centralized Medicaid Eligibility Unit | General Number |
|
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| Director – Randa Henry-Jenkins | (929) 221-3257
(929) 221-3224 (Deputy Director Cynthia Robinson) |
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| Immediate Need Unit | Donna Jones |
TEL (929) 221-2501 FAX (917) 639-0665 |
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| Pooled Trusts for Home Care Cases | Yvette Poole-Brooks | ||
| HCSP MLTC Provider Relations Unit |
TEL (929) 221-2427 FAX (718) 636-7848 |
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For more information about the relocation, including additional departmental phone numbers and email addresses, you can visit our article on Medicaid Alerts.
See detailed Lists – MICSA Contact List by Program with program directors – December 2013